Product Setup & Content
- How do I create a new product listing?
- How do I bulk edit the price or stock for existing listings?
- Where should I include warranty information?
- How should I specify the weight and dimensions of my product?
- What unit of measurement should I use for dimensions and weight?
- What information is required to meet the 'Specifications' mandate?
Pricing, Inventory & Updates
- Does the RLP need to include all costs (fees, GST, shipping)?
- What is the Recommended List Price (RLP)?
- What should I do if a variation is permanently discontinued?
- Can I have different prices for different variations of the same product?
- How quickly must I update product details if they change?
- How long does it take for a price change to go live on the site?
Compliance & Platform Policies
- What is a prohibited product?
- Does my product need a barcode (EAN/UPC)?
- Who is responsible for ensuring the product description is legally compliant?
- What is 'bait advertising' and is it prohibited?
- What happens if I list a prohibited product?
- How do I report a listing on the platform that violates policy?