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  1. KrisShop Australia Seller Support
  2. Order Fulfilment & Shipping
  3. Shipping, Labels & Packaging

Shipping, Labels & Packaging

  • How do I update the customer with tracking information?
  • How do I generate the shipping label (Air Waybill - AWB)?
  • What if the tracking link shows 'Pending' but I have already handed over the package?
  • Can I use shredded paper or loose fill as void filler?
  • Are there restrictions on packaging material (e.g., plastics)?
  • What are the mandatory packaging requirements?
  • Must I include a specific KrisShop logo on the outside of the package?
  • What type of printer is recommended for AWBs?
  • Where should the shipping label be placed on the package?
  • Are there special handling instructions for high-value orders?
  • What is the purpose of the packing slip in the box?
  • What documentation is required inside the package?
  • Should I include an invoice from my company in the package?
  • Can I use my own branded boxes and tape?
  • Should I print the AWB in black and white or color?
  • Can I manually enter my own tracking number instead of using the generated AWB?
KrisShop Australia Seller Support