Return Eligibility
- What is the standard return window for customers?
- If a customer is away on holiday, can they still return the item?
- Can the return window be extended for an exception?
- What happens if I fail to inspect a return within the SLA?
- How quickly must I inspect a returned item and approve/dispute the refund?
- How does a customer initiate a return?
- When must I approve a return request?