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KrisShop Australia Seller Support
Order Fulfilment & Shipping
Order Handling & SLA

Articles in this section

How do Krisflyer Miles redemption orders differ?
Who determines the shipping fees charged to the customer?
What if I suspect an order is fraudulent?
What can I do to prepare for large order volume from a marketing campaign?
What status should I set when I receive the AWB and tracking?
What does the 'In Transit' status mean?
What does 'Fulfillment Complete' mean?
When does the DTS (Days to Ship) clock start?
What is the maximum acceptable Late Shipment Rate (LSR)?
What is the Days to Ship (DTS) requirement?

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What status should I set when I receive the AWB and tracking?

11 February 2026 09:22

Ready to Ship', then update to 'Shipped' once the courier scans the package.

KrisShop Australia Seller Support