Fees, Commission & Promotions
- If I fund a promotional voucher, how is my payout affected?
- What is the Transaction Fee?
- Is the 3% Transaction Fee applied to the Delivery Fee?
- Why is the settlement not instant?
- How many business days after the payout date should I expect the funds to clear?
- When an order is fully refunded, are the Commission and Transaction Fees refunded to me?
- When a partial refund is issued, is the Commission adjusted proportionally?
- If KrisShop runs a category-wide promotion, how do I find out my participation costs?
- If KrisShop funds a customer discount, how is my payout affected?
- Can Commission rates be changed?
- Who receives the Delivery Fee paid by the customer?
- Should I receive a payout for the Delivery Fee if the order is refunded?
- What items are deducted from my gross sales before I receive the net payout?
- What is the Commission fee?