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KrisShop Australia Seller Support
Returns, Refunds & Disputes
Refunds, Partial Refunds & Exchanges

Articles in this section

When is the refund processed to the customer?
What is the difference between a refund and a store credit?
How long does it take for the refund to reach the customer's bank account after I approve it?
When can I issue a partial refund?
How do I determine the value of a partial refund?
Why does the platform not support direct exchanges?
If a customer wants a size exchange, what is the best advice?
Does the platform support direct product exchanges?

How long does it take for the refund to reach the customer's bank account after I approve it?

12 February 2026 03:26

Typically 5–10 business days, depending on the customer's bank.

Related articles

When can I issue a partial refund?

KrisShop Australia Seller Support