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KrisShop Australia Seller Support
Fees, Payouts & Tax
Chargebacks & Disputes

Articles in this section

What is the expected resolution time for a payout dispute?
How do I dispute an incorrect payout amount?
Does the platform support Cash on Delivery (COD)?
What is a chargeback and am I liable for it?
What are the two most common reasons for a chargeback?
How do I defend against a chargeback?
How long is the security hold period for a bank account change?
Must my payout bank account be an Australian bank account?
Can KrisShop audit my financial records?
What is an Adjustment Note in the context of a refund?

Can KrisShop audit my financial records?

12 February 2026 05:06

Yes. KrisShop has the right to audit your accounts and records related to sales on the platform upon reasonable prior notice.

KrisShop Australia Seller Support