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KrisShop Australia Seller Support Help Centre home page
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  1. KrisShop Australia Seller Support
  2. Fees, Payouts & Tax
  3. Chargebacks & Disputes

Chargebacks & Disputes

  • What is the expected resolution time for a payout dispute?
  • How do I dispute an incorrect payout amount?
  • Does the platform support Cash on Delivery (COD)?
  • What is a chargeback and am I liable for it?
  • What are the two most common reasons for a chargeback?
  • How do I defend against a chargeback?
  • How long is the security hold period for a bank account change?
  • Must my payout bank account be an Australian bank account?
  • Can KrisShop audit my financial records?
  • What is an Adjustment Note in the context of a refund?
KrisShop Australia Seller Support